Legal
Privacy Policy
Jatori Ross, MBA · Luxe Property Rescue (DBA) · jatoriross.com
Effective Date: February 1, 2024
Welcome to Luxe Property Rescue / Jatori Ross, MBA ("the Website"). Your privacy is important to us, and we are committed to safeguarding the personal information you provide while using our services. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your data. By using the Website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information when you interact with our Website:
Information you provide directly
We may collect personal information such as your name, email address, mailing address, and phone number when you subscribe to our newsletter, fill out a form, or submit property information.
Website usage data
To improve our services and ensure a seamless browsing experience, we use analytics tools (including Google Analytics and Plausible Analytics) that automatically collect information about your device, including your IP address, operating system, and browser type. This data is anonymous and does not identify any individual.
How We Use Your Information
We use the information we collect for the following purposes:
- Process transactions: Any information you provide during registration or inquiry will only be used to deliver the product or service you requested. We will not sell, exchange, transfer, or give your information to any other company without your consent.
- Send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and handle other requests or questions.
- Send SMS / text message updates: The phone number you provide may be used to send you property updates, schedule follow-ups, provide property valuations, and other relevant communications related to buying or selling properties with us. You can opt out at any time by replying STOP. See the SMS Communications section below for full disclosure.
SMS / Text Message Communications
By providing your phone number and submitting any form on this Website, you expressly consent to receive text messages (SMS) from Luxe Property Rescue / Jatori Ross, MBA regarding your property inquiry, appointment scheduling, and related real estate services.
- Message frequency: Message frequency varies based on your inquiry and stage in the process.
- Message and data rates may apply.
- To stop: Reply STOP to any text message at any time to cancel. You will receive one final confirmation message. No further messages will be sent.
- For help: Reply HELP to any text message or contact us via the information on our contact page.
How We Protect Your Information
We implement various security measures to safeguard your personal information and maintain its confidentiality. We strive to ensure that your data is protected when you enter, submit, or access it through our Website.
Information Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website and servicing you, provided they agree to keep your information confidential. We may also disclose your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
Third-Party Links and Services
Our Website may occasionally feature third-party products or services. These external sites have their own privacy policies, and we assume no responsibility or liability for their content or activities. We recommend reviewing the privacy policies of these third-party sites before engaging with them.
Remarketing
We may use third-party vendor remarketing tracking cookies, including Google Ads tracking cookies, to show relevant ads to previous visitors across the internet. We do not collect any personally identifiable information through these remarketing efforts.
Personal, Financial, and Property Information
Our company is a real estate services firm that may require you to submit certain information so we can assist you. This may include your contact details, information about your property, or financial information needed to help us analyze your situation. This information is for our use only and will not be shared with outside parties except as required to help us resolve your real estate needs.
Compliance
- Online Privacy Protection Act: We are in compliance with the Online Privacy Protection Act and will not distribute your personal information to outside parties without your consent.
- COPPA: We are in compliance with COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old.
Scope of This Privacy Policy
This online privacy policy applies only to information collected through our Website and not to information collected offline.
Changes to This Policy
If we decide to change our privacy policy, we will post those changes on this page. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions regarding this privacy policy, please contact us via the information on our contact page or visit luxepropertyrescue.com.